Privacy Policy

This Privacy Policy details what information and how Cyraft Creations collects, uses, shares, and protects your information. By interacting with Cyraft Creations (“Cyraft”) through our website, products, and services, you agree to the use of your information as described in this Privacy Policy.

Please read this Privacy Policy carefully before using our Site to know what personal information we collect, how we use and share that personal information, and what your choices and rights are relating to your personal information. 

Personal Information We Collect

1) We accumulate data from you via various interactions such as signing up on our website, making a purchase, participating in competitions or raffles, answering questionnaires, or via communication channels like emails.

2) Throughout the procedure of making a purchase or registering, we might request specific information like your name, email ID, contact number, credit card details, or other relevant information. However, it’s crucial to mention that you can browse our website without revealing your personal identity.

3) Much like several other websites, we utilize “cookies” to amplify your browsing experience and gather information about our website’s visitors and their interactions. For additional details about cookies and their role, kindly refer to the segment titled “Do we use ‘cookies’?” found below.

How We Use Your Information

The data we gather from you might be used in the following manners:

  1. We aim to personalize your experience on our Site by providing content and product offerings tailored to your interests. We also use this information to keep you informed about new products, services, and events.
  2. We process your orders, offer customer support, and handle services, including warranties, refunds, product recalls, and product delivery.
  3. We keep you updated about our products and services via email, direct mail, and online advertisements.
  4. We manage contests, sweepstakes, promotional activities, surveys, and other similar initiatives.
  5. We inform you about any updates or changes to our products and services, including changes to our terms, conditions, and policies.
  6. We conduct market research and product development.
  7. We analyze the performance of our website and the user shopping experience.
  8. We check transactions for fraud, and if necessary, we might refuse to do business with you if your information is linked with fraudulent activity by a third-party data processor or us.
  9. We engage in activities and data processing as outlined in our Privacy Policy.
  10. We adhere to legal obligations and cooperate with law enforcement, regulators, and the court service.
  11. We promote our products through targeted, interest-based advertising, as explained in the section “Do We Use Cookies?”.

Unless you choose to opt-out, we may send you periodic emails and catalogs. If you decide you no longer wish to receive promotional emails and records from us, please refer to the “How can you opt-out, remove, or modify information you provided?” section below. Those who register or participate in other site features, such as marketing programs and “members-only” content, can choose whether they want to be on our email list and receive communications from us.

We may gather personal identification data from Users in numerous ways, such as when Users visit our Site, register an account, make a purchase, complete a form, respond to a survey, subscribe to our newsletter, or engage with other activities, services, features, or resources we provide on our Site.

Although Users can visit our Site anonymously, we only collect personal identification data from Users if they voluntarily provide it. Users can decline to provide personal identification data, but it may prevent them from partaking in certain Site-related activities.

Do We Use “Cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings.

Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.

How Do We Protect Your Information?

Regrettably, the guarantee of absolute security in the transmission or storage of data over the Internet or electronic systems cannot be ensured. We employ a range of protective measures to uphold the security and integrity of your personal information. Your data is stored within secure networks to prevent unauthorized access and is only accessible by a select few individuals with special access privileges to these systems. When you make orders or access your data, we provide the option of a secure server. Any sensitive or credit information you provide is sent via Secure Socket Layer (SSL) technology and is subsequently encrypted into our databases, only to be accessed as previously mentioned.

If you possess a personal password that allows you to access certain areas of our website or any other platform, app, or service we manage, it is your duty to keep this password private. You bear full responsibility for any activity that occurs from a party logged into our website using your username and password unless such activity is carried out by us or one of our representatives. We strongly advise against sharing your password with anyone.

Do We Disclose The Information We Collect To Outside Parties?

We do not disseminate, exchange, or otherwise distribute your data to external entities without prior notification, except in circumstances as detailed below. The phrase “external entities” excludes our associates and web hosting partners, as well as other parties that aid us in managing our website, conducting our operations, or providing services to you, provided these parties commit to maintaining the confidentiality of this information. We may also disclose your data when we deem it necessary to abide by legal requirements, enforce our website policies, or safeguard our or others’ rights, assets, or security.

Periodically, we share your data with meticulously vetted companies, such as third-party marketing collaborators, to inform you about products or services that could interest you. This also enables us to distribute our catalogs to specific customers of other retail firms. These third-party marketing collaborators may utilize your data for business or promotional purposes. If you prefer us to keep your data private from these firms, please contact us at [email protected].

Non-personal visitor information, including generalized or aggregated visitor data, may be made available to other entities for marketing, advertising, or other purposes.

How Can You Opt-Out, Remove Or Modify Information You Have Provided To Us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules, you may receive any emails already in production.

You can sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. But please note that we may maintain information about an individual sales transaction in order to service that transaction.

Or you can contact with us to delete all of your online account information from our database, including but not limited to the information above.

Contact Us

If you have any questions about this Privacy Policy, the practices of these sites, or your dealings with the Site, please contact us at: [email protected].

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